Rebuilding a Trial Law App — From Buggy to Brilliant

Rebuilding a Trial Law App — From Buggy to Brilliant

The Challenge

We were brought in to rescue a trial law app stuck in development limbo for years. It was plagued by bugs, failed to meet specifications, and repeatedly hit roadblocks in getting approved by the Apple App Store. The existing development team and tools weren’t cutting it, leaving the project in dire straits.

The Solution

Here’s how we turned things around:

1. Revamping the Team and Vision:
• We onboarded a new development team with the expertise needed to push the project forward.
• We also took the lead in redefining the product’s design and vision, ensuring alignment with the client’s goals and specifications.
2. Switching to Notion:
• The existing task management tool wasn’t up to the job, so we transitioned the team to Notion, setting up a customized workspace and providing thorough onboarding.
3. Bug Prioritization and Resolution:
• We had the QA lead document every bug, converting them into detailed backlog tickets.
• By prioritizing these bugs with the client, we mapped out realistic timelines for their resolution.
4. Visual Roadmaps and Timelines:
• We created visual roadmaps to guide the team and client through the project’s path forward, including bug fixes and new feature rollouts.
5. Navigating Apple’s Approval Process:
• Direct engagement with Apple support helped us navigate the approval process, leading to the app’s successful release on the Apple App Store.
6. Ongoing Development:
• We continued refining the app post-launch, ultimately rewriting the backend for enhanced performance, stability, and scalability.

Lessons Learned

• Effective Task Management is Crucial: Switching to Notion provided the organization needed to align the team and keep the project on track.
• Bug Prioritization Drives Progress: Systematic bug documentation and prioritization streamlined the development process.
• Proactive Communication with Apple is Key: Close collaboration with Apple’s support team expedited the approval process.
• Visual Roadmaps Provide Clarity: Clear, visual timelines ensured everyone was on the same page regarding project priorities.

The Outcome

By revamping the development team, adopting Notion, and systematically addressing the app’s issues, we successfully turned the project around. The app not only secured approval on the Apple App Store but also received positive user reviews. With a rewritten backend and a solid roadmap, the client is now poised to market the app and pursue new growth opportunities confidently.